704.663.7819

Frequently Asked Questions

Our Practice

How is Blue Skies Family Medicine different from other practices?

Blue Skies Family Medicine operates much like any other medical office except that we charge you directly for our services instead of using a third party, such as commercial insurance or a government entity, which increases the cost. We are similar to a concierge practice in that we will limit the number of patients we will take. We’re different in that we don’t charge patients thousands of dollars a year for physician access, often while billing patient’s insurance companies, too!

What is Direct Primary Care (DPC)?

With Direct Primary Care, a patient receives comprehensive primary care directly from his or her DPC physician, e.g., Dr.Weeks. Patients pay for this care through a monthly (or annual) fee, paid directly to Blue Skies Family Medicine.

Because DPC practices don’t participate in insurance or health plans, the doctor is able to avoid excess documentation and administrative processing (red tape) required by insurance programs. DPC practices also avoid unnecessary patient data collection which many plans impose. These demands require extra staff and time which increases medical costs and often impose intrusions on patient privacy.

Because DPC physicians avoid obligations to insurance companies, they can spend more time providing patient care, researching diagnoses, and forming treatment plans. Also, because DPC physicians eliminate the high overhead costs of insurance processing, they can pass the savings on to patients. As a result, DPC doctors are able to give compassionate, attentive, and timely care at an affordable price.

How long does it take to get an appointment?

If you call or email Blue Skies Family Medicine before noon on a normal office day (Monday through Friday), we’ll make every effort to schedule your visit the same day. If you call after noon, we may need to schedule you on the next business day.

Do you offer after-hours care?

Our physician provides after-hours care by phone for urgent health concerns and by email or text for less urgent concerns. You may also contact our office during regular hours by phone, email or text. If you have a true medical emergency, please call 911 and get to a hospital. For a list of emergencies, click here.

How do you protect Patient Privacy?

Privacy and confidentiality of your personal healthcare information (PHI) is critical for our practice and our patients. To ensure your PHI can only be accessed by authorized persons, we maintain strict privacy practices. Patient information never leaves our office without specific authorization by you, unless required by subpoena or warrant. If you would like a copy of our HIPAA policy, feel free to pick one of at our front desk or call our office to request one.

How do I know if Blue Skies Family Medicine and its physician(s) are right for me?

We offer a free “meet the doctor” visit so patients can get to know us and determine whether Direct Primary Care is right for them. During these visits, we cannot legally impart diagnostic advice or address problems since you are not a patient.

Membership

Why do you have a membership fee?

The flat membership fee that we charge enables us to provide the majority of a patient’s primary care services for a fixed price. This allows patients to avoid unexpected bills from their primary care provider and helps them budget for annual healthcare expenses.

What medical services are included in my membership?

For a full list of our membership services, click here or call our office at 704-663-7819.

Will I still benefit even though I don’t visit the doctor that often?

We encourage our patients to become an active participant in their overall wellness and prevention. By focusing on wellness, you take steps toward a healthy lifestyle that proactively prevents catastrophic illness. Our practice tailors’ services and visits to your specific healthcare needs so you can maintain your good health. Even if you only visit our office a few times a year, you’ll receive a good return on your investment. However, as we get to know you, we’ll develop a more intuitive, interactive health program so you might want to visit more often than you expect.

Can children become members?

Absolutely! We’re happy to see children (birth up to age 18) and offer a family rate that helps you save even more money per year.

Can I cancel my membership?

We expect to have an open, honest, respectful relationship with you. If you have voiced a complaint that we cannot satisfy together, you may cancel your membership at any time by phone, email, text, or by postal mail with 30-days’ notice.

Insurance

Does Blue Skies Family Medicine accept insurance?

No.As Direct Primary Care practice, we do not file insurance and instead, charge a monthly membership fee that covers your 24/7 care. Because we forego insurance, our office will NEVER bill your insurance company, including Medicare and Medicaid,for our services. If you incur any procedure fees beyond what membership covers (click here for a list), we will provide an itemized bill which you will pay directly.

Do I still need insurance?

While we don’t require health insurance, we do strongly encourage our members to carry a policy both to comply with Federal law and to cover expensive, unpredictable health problems and hospitalization or surgery. Insurance protects you against financial disaster from illness, but it’s an expensive way to cover your routine healthcare.  After all, your auto insurance doesn’t decide where you get gas or routine maintenance, does it?  Health plans that combine Direct Primary Care with wraparound catastrophic coverage are provisions of the Affordable Care Act (section 1301 a3, page 58) and a good alternative for many people. And if you do have a PPO-style health plan, you can still elect to use your insurance elsewhere (specialists, pharmacy, etc.) just as you always did.

Consult with your insurance provider to find a plan that works best with our primary care model and meets your specific needs. Many patients find affordable “wraparound” coverage by pairing a Direct Primary Care membership with their employer’s least expensive insurance option or an ACA bronze or catastrophic high-deductible plan that fits their needs. Whether you’re insured or uninsured, you’ll find DPC practices offer low monthly fees for excellent primary care.

If I already have insurance, won’t I be paying twice for the same services?

In many ways, patients with insurance already pay “twice” due to copays, co-insurance, non-covered services, out-of-network charges, etc. In fact, the average family of four pays over $4,065 in out-of-pocket medical expenses during a year.  With Direct Primary Care providers like Blue Skies Family Medicine, you can save hundreds of dollars in out of pocket health care expenses. Many patients find that our negotiated prices for labs, medication and other services cost less than using health insurance.

Remember, health insurance does not necessarily equal healthcare. With high-deductible plans on the rise, many patients end up paying for healthcare out of their own pocket because they never meet their deductible. Our goal is to help you avoid severe or chronic medical conditions that could trigger high out-of-pocket costs and long-term health problems. We believe that better communication with your doctor leads to better health outcomes.

If I have Medicare, can I join as a patient?

Yes. However, your monthly membership fee cannot be submitted to Medicare for reimbursement. You must sign a waiver every two years that declares that neither you nor your doctor will directly bill Medicare for your membership fee.

Please note that you do not lose your Medicare coverage for other medical needs when you are a patient of Blue Skies Family Medicine. Medicare and Medicare supplemental insurance will still cover medical costs that you incur outside of our practice. This includes prescriptions that you fill at a pharmacy, lab procedures, hospital charges, physical therapy, X-rays and scans, to name a few.

Can I use my health insurance elsewhere if I join your practice?

Yes. Your insurance continues to operate as usual beyond our office, so when you visit specialists, hospitals, pharmacies, labs, imaging centers, and other medical facilities, your insurance would cover those services per your plan.

Outside Care

What if I need to be referred to a specialist?

If you need the services of a specialist, we will be happy to arrange that referral and serve as your advocate. While membership does not include specialist care, we strive to help you find affordable, excellent specialty care whether you have health insurance or not.

What do I do if I am out of town and need a doctor?

Don’t hesitate to contact us! We can determine the most convenient and expedient approach for your situation. Many illnesses can be diagnosed and treated with a conversation or video chatting.

What happens if I need to be admitted to the hospital?

While your Blue Skies doctor will be available by phone and email, there may be medical situations that require more advanced care than she can be provided in our office. In these cases, you would be advised by the doctor to go to a hospital or, in some cases, an emergency room. In the event of a medical emergency, we advise patients to call 911 prior to calling our office. (For a list of typical medical emergencies, click here.)

Your Blue Skies’ family doctor does not directly admit patients to the hospital nor provide direct care while in the hospital.Your care in the hospital will be handled by physicians who are specialized in hospital medicine. We will be in direct communication with them throughout your hospitalization so we can continue your outpatient care upon release. If you are unexpectedly admitted to the hospital, please let us know so we can update your medical chart accordingly.

Read Dr. Weeks’ Latest Blog Posts

Office Location

363 Williamson Road, Suite 103
Mooresville, NC 28117

Phone

Office: 704-663-7819
Fax: 704-696-0173

Email

patients@blueskiesfm.com

Office Hours

MONDAY: 8:00 am – 5:00 pm
TUESDAY: 8:00 am – 5:00 pm
WEDNESDAY: 8:00 am – 12:00 pm
THURSDAY: 8:00 am – 5:00 pm
FRIDAY: 8:00 am – 5:00 pm

After Hours

Call 704-663-7819 and follow the prompts; patients of record can also reach Dr. Weeks by text or email.

Emergencies

If you have a true medical emergency, please call 911 and get to a hospital immediately.

Recent Patient Reviews

“Excellent care! We were so happy with the care and concern Blue Skies offered us. Their membership deals were one of a kind and just what we were looking for. Our search for finding a new doctor is over!”

“Great doctor and staff! A Doctor who actually hears you and there’s no rush to get it done with the patient. Thanks for all you do!”

“I go to Blue Skies Family Medicine and absolutely love it! Dr. Weeks is awesome. She spends so much time caring for her patients. Dr. Weeks and Dani are so helpful and go above and beyond. Best Dr. experience. Cannot say enough great things about Blue Skies Family Medicine!”

“So very pleased to be a patient of Dr. Katherine Weeks! I love Blue Skies and their focus on patients! Dr. Weeks has the time to spend with each patient which is the way healthcare should be! This feels like a partnership not a means to reach a bottom line dollar. Highly recommend Blue Skies and Dr. Katherine Weeks especially!!!”

“The heavens opened up and blessed me today when I met Dr. Weeks and her awesome assistant Dani. I can’t thank you enough for your time and patience and most of all for bringing back Family HealthCare that is not only affordable but that addresses all your needs. I would recommend Blue Skies Family Medicine to anyone who is tired of the way family medicine has morphed into the shuffle board of patients.”