Everything You Need to Know About Us
Based in Mooresville, our office is convenient, contemporary and comfortable, and our experienced staff demonstrate the highest compassion, ethics and integrity. Below you’ll find details about our practice. In addition to the information below, feel free to review our Frequently Asked Questions page.
Here, you can expect an un-rushed doctor focused only on you during your 30- to -45-minute office visit. This allows enough time to cover all of your concerns and to develop a patient-doctor relationship that leads to better medical care. You can also schedule telemedicine visits when you’re at work, home or out-of-town. We love the convenience of text and email, and no doubt, you do, too. For this reason, mail, text and phone access are included in your membership.
Our normal working hours are Monday, Tuesday, Thursday and Friday, 8:00 am – 5:00 pm and Wednesday, 8:00 am – 12:00 pm. In addition, we provide 24/7 medical access by phone, text and email after hours.
After-hours and Emergencies
If you are a member and need to reach us after hours for health concerns, call 704-663-7819. Our system will guide you to leave a message for nonurgent concerns, or connect with Dr Weeks directly for more urgent issues. If you have an emergency, please dial 911 and get to a hospital immediately. Emergency situations include:
|• Blunt trauma to the body or head||• Mental confusion|
|• Chest pain||• Suicidal or homicidal feelings|
|• Trouble breathing||• Difficulty speaking or recalling words|
|• Loss of consciousness||• Sudden vision changes|
|• Uncontrolled bleeding||• Persistent diarrhea or vomiting|
Patient Privacy FAQ
Privacy and confidentiality of your personal healthcare information (PHI) is critical for our practice and our patients. To ensure your PHI can only be accessed by authorized persons, we maintain strict privacy practices. Patient information never leaves our office without specific authorization by you, unless required by subpoena or warrant. If you would like a copy of our HIPAA policy, feel free to pick one of at our front desk or simply download it here.